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Privacy Policy

Last updated: June 19, 2026

This Privacy Policy describes how stone-mongoose collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Personal Information

When you book a tour or contact us, we may collect:

  • Your name and email address
  • Tour preferences and booking details
  • Any additional information you provide in communications with us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

  • Processing and confirming tour bookings
  • Communicating with you about your reservations
  • Responding to inquiries and providing customer support
  • Improving our website and services
  • Sending occasional updates about tours and services (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business
  • When required by law or legal process
  • To protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].

stone-mongoose

Revealing Liverpool's authentic narrative since 2019.

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Disclaimer: Tour experiences may vary based on weather conditions, seasonal access restrictions, and individual preferences. We recommend consulting with our team regarding specific accessibility needs or mobility considerations before booking. All tours operate subject to minimum group requirements and guide availability.